Return Policy
At BuddhistFate, your satisfaction is our highest priority. We are dedicated to ensuring that your experience with us is nothing short of exceptional.
Key Benefits We Offer:
- 30-Day Return Policy: Shop with confidence knowing you have 30 days to return your purchase if it's not what you expected.
- 30-Day Satisfaction Guarantee: Your peace of mind is our promise—love your purchase or return it within 30 days.
- 30-Day Purchase Protection: Rest easy with our comprehensive purchase protection for 30 days.
- Lifetime Warranty (Available for Purchase): Invest in long-lasting quality with our optional lifetime warranty.
We are committed to providing a seamless and enjoyable experience, from the moment you browse our products to the comprehensive after-sales support we offer.
Frequently Asked Questions
Can I return or exchange an item?
Absolutely! You may return or exchange any item within 30 days of receiving it. Whether the size isn’t right, the product arrives damaged, or you’ve simply changed your mind, we’re here to make it right. Our hassle-free return and exchange policy ensures a risk-free shopping experience. Please note, we do not accept returns on sale items or gift cards.
What if I don’t like my product?
We understand the challenges of online shopping, which is why we offer a 30-Day Satisfaction Guarantee. If your purchase doesn't meet your expectations, simply contact our customer service team, and they will guide you through the return process.
How do I return a product?
To initiate a return, please email us at buddhistfate@gmail.com. We will respond within 24-48 hours with the return address. Ensure the items are unused and well-packaged. Once we receive your return, we will process your refund or exchange within 1-2 days. Refunds are issued via credit card or PayPal, with credit card refunds potentially taking up to 5 business days to reflect in your account.
Do I need to pay return shipping?
Yes, customers are responsible for the return shipping costs. We recommend using a carrier that provides tracking to ensure your return is safely delivered.
Can I cancel my order?
If you need to cancel your order, please notify us immediately. If the order hasn’t been shipped, we will cancel it and issue a full refund.
Why haven’t I received my item yet?
We ship orders within 2-4 weeks. If you haven’t received your item within 5 weeks, you’re entitled to a new shipment or a full refund. Please contact your local post office first, as they may have already delivered the package. If you still cannot locate it, email us at buddhistfate@gmail.com, and we will assist you promptly.
Still have questions?
Feel free to reach out to us at buddhistfate@gmail.com. We’re here to help!